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Four steps to reduce relationship tension and increase trust
The tension was heavy in a recent meeting. The participants had competing agendas, different personalities and diverse perspectives. Being privy to side…
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How to avoid a crisis
When U.S. economic leaders gathered in April 2000 to celebrate ten years of prosperity, Alan Greenspan announced that they had figured…
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Six understandings about communication that can change the world
The past week brought communication of conflict and crisis. I read news of human violence, learned about friends in difficult circumstances, and…
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How leaders live their values
A friend of mine, John March, caught up with me recently to pick my brain about the connection between leadership and values.…
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Four steps to overthrowing the Tyranny of the Urgent
How much of what you urgently respond to is truly important for you to do? How much of what you're…
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Why do people like me?
People like me. OK, not everyone. And it's not that I'm a "big deal." But for…
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Do you have what it takes to make tough calls?
"Most of us have far more courage than we ever dreamed we possessed." – Dale Carnegie One of the hardest things…
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The four ways people respond to learning opportunities
Dale Carnegie recently surveyed 500 business leaders from 12 countries about where their organizations are focusing their innovation efforts. Among the top…
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Catching more than fish: 8 lessons for building your business
Last week our family fished in the mazes of mangroves in Southwest Florida with perhaps the best guide in the area. The…
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In life and business, process drives results
One of my good friends from college is a successful entrepreneur. The company he founded is nearly doubling in size every year.…
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The sky is not the limit: Explore the space outside your comfort zone
It's not easy to stretch outside your comfort zone. After all, it's called a comfort zone for a…
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Don’t just appreciate people for what they do
Our boys have been working hard at school. After seeing their recent report cards, we wanted to affirm and appreciate them for…
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Declare your independence from others’ opinions
Calling all people-pleasers, approval seekers, validation junkies, emotional chameleons, insecure overachievers, and anyone who wonders how — or whether — they measure up!…
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What it takes to unlock deeper relationships
Relationships usually start with affinity: we work together, we live near each other, we both enjoy the same hobby or we exercise…
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Is your perspective limiting your joy and influence?
Sometimes I'll play with the GPS navigation display in my car, even when I'm not looking for directions.…
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Seven ‘selfies’ for brave-hearted leadership
I aspire to brave-hearted leadership, both courageous and emotionally connected. This hinges on whether I am asking: What will enhance my…
