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Six understandings about communication that can change the world

Six understandings about communication that can change the world

The past week brought communication of conflict and crisis. I read news of human violence, learned about friends in difficult circumstances, and I had hard conversations. My mind was on high alert. As situations arose, I was one part anxious, one part awkward, and one part focused. Have you been there?Where I was directly involved (with my parents, with my colleague, with my client, etc.), I knew that my words would either increase peace or provoke hostility. The way that I responded to conflict

The past week brought communication of conflict and crisis. I read news of human violence, learned about friends in difficult circumstances, and I had hard conversations. My mind was on high alert. As situations arose, I was one part anxious, one part awkward, and one part focused. Have you been there?Where I was directly involved (with my parents, with my colleague, with my client, etc.), I knew that my words would either increase peace or provoke hostility. The way that I responded to conflict…