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The tension was heavy in a recent meeting. The participants had competing agendas, different personalities and diverse perspectives. Being privy to side conversations before the meeting, I knew that they were making judgments about each other. Instead of coming together as "we," they were defending and protecting the
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When U.S. economic leaders gathered in April 2000 to celebrate ten years of prosperity, Alan Greenspan announced that they had figured out the model for success. "I do not believe we can go wrong," he said. Well, he was wrong. After that meeting, the economy was hit
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The past week brought communication of conflict and crisis. I read news of human violence, learned about friends in difficult circumstances, and I had hard conversations. My mind was on high alert. As situations arose, I was one part anxious, one part awkward, and one part focused. Have you been
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A friend of mine, John March, caught up with me recently to pick my brain about the connection between leadership and values. The topic, which is personal for both of us, led to interesting insights and self-awareness. I've captured a bit of our discussion below to share with
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How much of what you urgently respond to is truly important for you to do? How much of what you're neglecting is really the most important to get done? Your overall success may well hinge on how you answer these two questions.
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People like me. OK, not everyone. And it's not that I'm a "big deal." But for the most part, I'm seen as a likeable guy. But why? It's something I've been wondering about recently.
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"Most of us have far more courage than we ever dreamed we possessed." – Dale Carnegie One of the hardest things I've done at work was firing a customer. Oh, man, it took courage. We'd had a good relationship for many years, but then the
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Dale Carnegie recently surveyed 500 business leaders from 12 countries about where their organizations are focusing their innovation efforts. Among the top six areas of focus across all respondents was innovation related to the organization's "culture of learning." In many ways, this doesn't come