Inspector General Finds Serious Flaws in MassDOT Service Plaza Deal

Massachusetts Inspector General Jeffrey Shapiro says MassDOT’s failed $1 billion service plaza procurement had major flaws that undermined the integrity of the process.

Inspector General Finds Serious Flaws in MassDOT Service Plaza Deal
The service plaza on the westbound side of the Massachusetts Turnpike in Ludlow, seen in a photo dated August 2019. Kenneth C. Zirkel under Creative Commons license.