Commentary · News For Subscribers Jeff Bezos: Redefining Customer-Centric By Robert Bradley June 3, 2018 · 7:02 PM EDT · Updated February 7, 2025 1:09 PM · 15 min read read Advertisement To be Earth's most customer-centric company where people can find and discover anything they want to buy online. — Amazon.com Mission Statement To be Earth's most customer-centric company where people can find and discover anything they want to buy online. — Amazon.com Mission Statement… Advertisement Read Next Maura Healey, Michelle Wu Fume Over ICE Search For 249 Boston Parking Spots Pro-Life Group Says Massachusetts Late-Term Abortion Bill Shows ‘Leave It to the States’ Approach Has Failed Andrea Campbell Defends Controversial Courthouse Deal Involving Ayanna Pressley’s Husband Massachusetts Legislative Primaries Offer Rare Tests for Incumbents